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We're here to help you plan your dream vacation. Contact us anytime!

CALL US

+91 8222822344
+91 7876676676

EMAIL US

Tour@hyperera.com

REGIONAL OFFICE

Mirganj
Muzaffarpur
Siwan
Delhi

CONTACT INFORMATION

Have questions about our tours? Need help with booking? Our team is here to assist you 24/7.

HEAD OFFICE (NEPAL)

Hyper Era, Mirganj, Bihar
+91 8222822344
Tour@Hyperera.com

WORKING HOURS

Monday - Friday: 9:00 AM - 8:00 PM

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OUR LOCATIONS

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FREQUENTLY ASKED QUESTIONS

Find quick answers to common questions about our tours and services

How do I book a tour?
You can book directly through our website, contact us via phone/email, or visit our offices. We recommend booking at least 3 months in advance for international tours.
What is your cancellation policy?
Cancellations made 30+ days before departure receive full refund. 15-29 days: 70% refund. 7-14 days: 50% refund. Less than 7 days: no refund. Please check specific tour terms.
Do you offer custom tour packages?
Yes! We specialize in creating customized tours based on your preferences, budget, and travel dates. Contact our travel consultants for personalized itinerary planning.
What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard), bank transfers, PayPal, and cash payments at our offices. Installment payment plans are available for selected tours.
Are your tours suitable for families?
Absolutely! We have specially designed family-friendly tours with activities suitable for all ages. We can also customize tours based on your family's specific needs.
What safety measures do you have?
All our tours follow strict safety protocols. We provide experienced guides, insured activities, 24/7 support, emergency evacuation plans, and regular safety briefings.